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Director de División

Greg Thomas

Servicios de Agentes y Agencias de Seguros
200 East Gaines Street
Tallahassee, FL 32399-0318
Oficina de Licencias
(850) 413-3137
Oficina de Investigaciones
(850) 413-3136

Compliance Information: Insurance Agencies

As a licensee it’s important you have access to information that helps you keep your insurance business in compliance. This section (along with Insurance Insights and other Department communications) is an important tool to help you meet that goal.

However, these tools are not and cannot replace statutes, department rules, orders or case law. The items below are intended as reminders only and are not necessarily the exact text of the Estatutos de la Florida o Código Administrativo de la Florida. The legal cites have been provided for your further reference.

Agency Licensure

Every insurance agency transacting insurance business in Florida must be licensed, if it is not already.


Only specified persons owning or managing an insurance agency may sign an agency license application. The following persons are required to sign the license application: each owner, partner, officer, director, president, senior vice president, secretary, treasurer, and limited liability company member who directs or participates in the management and control of the agency, whether through ownership of voting securities, by contract, by ownership of an agency bank account, or otherwise. A third party may complete, submit, and sign an agency license application on the agency’s behalf, however the agency is responsible for ensuring that the information provided by the third party is true and correct and is accountable for any misstatements or misrepresentations.

Agencies owned and operated by a single licensed agent who conducts business in his/her name and does not employ or use any other insurance licensees are exempt from the agency licensure requirement.

See section 626.172, Estatutos de la Florida


A branch agency is not required to be licensed if it: (1) transacts business under the same name and federal tax identification number as the licensed agency and has designated with DFS a licensed agent in charge of the branch location; and (2) has submitted to DFS for inclusion in the licensing record of the licensed agency the address and telephone number of the branch location within 30 days after insurance transactions began at the branch location.

Information relating to any branch agency must be provided on the agency license application. Such additional information includes the name, address, and e-mail address of the agency’s registered agent or person authorized to accept service on the agency’s behalf; the physical address of the branch location, including its name, e-mail address, and telephone number; the date that the branch office began transacting insurance; and the fingerprints of each individual required to be listed in the agency application.

See section 626.112(7)(b), Estatutos de la Florida

Also note that if you change the agency name, the Department must be notified within 30 days after the initial transaction of business under the new name.

Nombre de Agencia

When choosing a name for your insurance agency, please note that the Department may disapprove the use of any true or fictitious name, other than the bona fide name of an individual, if it violates certain guidelines. The name cannot:

    • mislead the public in any respect,
    • interfere with or be too similar to another name already being used by another agency or insurance company,
    • state or imply the agency is an insurer, motor club, hospital service plan, state or federal agency, charitable organization, or entity that primarily provides advice and counsel rather than selling or soliciting insurance, or is entitled to engage in insurance activities not permitted under the license you hold or have applied for.

The provisions above do not prohibit you from using the word “state” or “states” in the name of your agency as those terms do not, in and of themselves, imply that the agency is a state agency.

Please see section 626.602, 626.9521, 626.9541, Estatutos de la Florida

Agent In Charge (AIC)

Each person operating an insurance agency and each location of a multiple location agency must designate a licensed and appointed agent in charge for each location.
An agent in charge (AIC) is defined as the licensed and appointed agent responsible for the supervision of all individuals within an insurance agency.


Each business location established by an agent or insurance agency must be in the active full-time charge of a licensed and appointed agent holding the required licenses for the lines of insurance transacted at the location. The AIC of an insurance agency may be the AIC of additional branch locations if: (1) insurance activities requiring licensure as an insurance agent do not occur at the location(s) when an agent is not physically present and (2) unlicensed employees at the location(s) do not engage in insurance activities that require licensure as an insurance agent or customer representative.

Each insurance agency and branch office is required to designate an AIC and to file the agent’s name, license number, and physical address of the insurance agency location with DFS at the DFS website. Adding and removing an AIC can be done by going to and logging in to the agency's account in Mi Perfil


A change of the designated AIC must be reported to DFS within 30 days, and becomes effective upon notification to DFS. An insurance agency location is precluded from conducting the business of insurance unless an AIC is designated by, and providing services to, the agency at all times. When the agent in charge ends her/his affiliation with the agency, the agency must designate another AIC within 30 days. If the agency fails to make such designation within 90 days after the designated agent has ended their affiliation with the agency, the agency license automatically expires 91 days after the designated agent ended their affiliation with the agency.


The AIC of an insurance agency is accountable for misconduct or violations committed by the licensee or agent or by any person under her or his supervision acting on behalf of the agency. However, the AIC is not criminally liable for the misconduct unless she or he personally committed the act or knew or should have known of the acts and of the facts that constitute the violation.

For complete information on the duties and responsibilities of the AIC, see Section 626.0428, Estatutos de la Florida

Sale of Agency

If you sell your insurance agency you can arrange for the business name, assets, liabilities, building and equipment to transfer to the new owner as part of the sale, however, neither your license nor appointment is transferable.  A license or appointment issued under the Florida Insurance Code is valid only to the person or entity named and is not transferable to another person.  Please see section 626.441, Estatutos de la Florida

¿Quiere mantenerse actualizado sobre los asuntos de cumplimiento?

Lea el boletín informativo en línea de la división, Insurance Insights, which includes valuable information for agents, adjusters and agencies about what's happening in Florida's market and trends we're seeing. If you're a licensee with a valid email address on file, you will be e-mailed when new issues have been published. However, you can always read the latest issue, as well as past issues, on our website. Click below to read!

Lea el boletín informativo de nuestra división, Insurance Insights