Sello de Jimmy Patronis, CFO

WINDHAVEN INSURANCE COMPANY

Información de la Compañía

Información Demográfica de la Compañía
Name of Company:
WINDHAVEN INSURANCE COMPANY
Case Number:2019 CA 002861
Guaranty Association:
Florida Insurance Guaranty Association(FIGA)
Type of Coverage:
Propiedades y Accidentes
State of Domicile:
Florida
Status of Receivership:
Liquidación
Fechas Importantes de la Quiebra
Date of Rehabilitation:
12 de diciembre de 2019
Date of Liquidation:
06 de enero de 2020
Policy Cancellation Date:05 de Febrero de 2020
Claims Filing Deadline:
06 de enero de 2021
Objection Deadline:
See Below

Información General
​On December 12, 2019, Windhaven Insurance Company (“WIC”) was ordered into receivership for purposes of rehabilitation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services is the court appointed Receiver of WIC.

Subsequently, effective on January 6, 2020, Windhaven Insurance Company was ordered into receivership for purposes of liquidation by the Court.

WIC was a property and casualty insurance company located in Miami, Florida. WIC was licensed in Florida in 2005 as a domestic insurer to write Private Passenger Auto Liability and Private Passenger Auto Physical Damage lines of business and commenced business in 2006. The company wrote non-standard private passenger insurance coverage. WIC had approximately 73,000 active policies as of November 30, 2019.

In accordance with the Liquidation Order the insurance policies issued by Windhaven Insurance Company are cancelled effective 12:01 a.m. on February 5, 2020.

On September 30, 2020 the mailing of approximately 55,000 Proof Of Claim forms via the U.S. Postal Service commenced.

The deadline for filing a Proof Of Claim is January 6, 2021.

Preguntas Frecuentes

What do I do if I have an uncashed Windhaven Insurance Company check drawn from the Bank of America?
​The Windhaven Insurance Company's accounts at the Bank of America are closed effective March 25, 2020.  Please do not attempt to negotiate any uncashed checks as they will be returned.

For assistance with uncashed checks you may contact the Department by using the Contact Us form.  Someone from the Department will review your inquiry and contact you.  You may also contact the Department by calling (850) 413-3081 or toll free at 1-800- 882-3054.  Your inquiry will be directed to the appropriate staff member for review and handling. 

¿Aún está en vigencia la póliza de mi seguro?

No, Under the receivership Order, all insurance policies issued by Windhaven Insurance Company are cancelled effective 12:01 a.m. on February 5, 2020; unless otherwise terminated prior to that date.

¿Debería obtener una póliza de seguro con otra compañía? 

Yes, your policy was cancelled effective 12:01 a.m. on February 5, 2020; unless otherwise terminated prior to that date.   Your agent is best able to advise you as to your insurance options.  To assist your agent and you in this process, we also have notified your agent directly of the cancellation of your policy. 

Yo soy el titular de póliza/asegurado y me deben primas no devengadas (reembolsos de primas). ¿Me pagarán?

FIGA has been activated and will pay covered unearned premium claims to Windhaven policyholders after the Department completes its processing of the policy records and sends the unearned premium records to FIGA.  A $100 per policy statutory deductible will be applied to policy refunds and will be deducted from the amount paid.

¿Qué sucede si mi reembolso es menor de $100?
Si el reembolso de sus primas no devengadas es inferior a $100, usted no recibirá un cheque de reembolso de la FIGA. Posteriormente, si el Administrador Judicial determina que están disponibles los fondos adecuados, procesará y pagará los reembolsos inferiores a $100. Las demandas en una quiebra se pagan en orden de prioridades conforme a lo estipulado en el Capítulo 631 del Estatuto de la Florida. Los únicos activos disponibles para su distribución son los activos de la compañía.

Si ya presenté una reclamación ante WIC, ¿la Quiebra afectará el estado de mi reclamación?

No. FIGA se ha movilizado para ayudar a pagar las reclamaciones cubiertas pendientes por pólizas de Windhaven. 

¿Qué es Florida Insurance Guaranty Association?
Florida Insurance Guaranty Association (FIGA) es una corporación sin fines de lucro creada para proveer un mecanismo para el pago de ciertas demandas cubiertas cuando la compañía de seguros entra en liquidación.

How do I contact the Florida Insurance Guaranty Association (“FIGA")?
​Call: 1-800-988-1450 (toll-free)
Fax: 1-850-523-1888 
Web: www.figafacts.com

¿Cuándo FIGA se hará cargo del pago de mi reclamación?

The Department has now transitioned claim files and claim data to FIGA to continue the processing of claims. 

¿FIGA tiene limites en cuanto a las reclamaciones cubiertas que procesan y pagan ?
El procesamiento y pago de las reclamaciones cubiertas serán realizados por la FIGA (sujeto a los límites mínimos de pólizas o al tope máximo de la FIGA). El monto máximo que cubrirá la FIGA es el límite de la póliza existente o $300,000. No se pagará ninguna reclamación por encima de este tope. Todas las reclamaciones están sujetas a un deducible de $100 establecido por ley de cualquier deducible identificado en su póliza. Usted puede presentar una reclamación sobre los bienes de la aseguradora por el deducible de $100 y por sumas que superan el tope. Algunas reclamaciones están cubiertas por la asociación de garantía (FIGA) mientras que otras pueden presentarse únicamente contra los bienes del Windhaven ya que no son cubiertas por la asociación de garantía (FIGA).

Yo soy el titular de póliza/asegurado y acabo de recibir  Emplazamientos/Quejas/Citaciones Judiciales (demanda) correspondientes a una reclamación en la que he estado involucrado. ¿Qué debería hacer?

Envíe por email una copia del emplazamiento/queja/citación a litigation@agfgroup.org o por fax al 850-523-1888.

A lawsuit was filed against me prior to the receivership. Is the company still handling this on my behalf?

Conforme a la Orden de Quiebra y a la Sección 631.041, de los Estatutos de la Florida, está en vigencia una suspensión automática que prohíbe procedimientos judiciales y administrativos contra la compañía.

I filed a lawsuit against WIC prior to their entry into receivership. Why can't the lawsuit progress?
Conforme a la Orden de Quiebra y a la Sección 631.041 (1), de los Estatutos de la Florida, está en vigencia una suspensión automática que prohíbe procedimientos judiciales y administrativos contra la compañía.

Can I file a lawsuit against Windhaven Insurance Company?
Conforme a la Orden de Quiebra y a la Sección 631.041 (1), de los Estatutos de la Florida, está en vigencia una suspensión automática que prohíbe procedimientos judiciales y administrativos contra la compañía. 

Where should I send additional bills or information regarding an existing claim with WIC?

Please send all documentation regarding a existing claim to FIGA:

MEDICAL BILLS:
Careworks /FIGA
2000 Mallory Lane
Ste 130-612
Franklin, TN  37067

 

ALL OTHER CLAIMS MAIL:
FIGA re Windhaven Insurance Company
P.O. Box 14249
Tallahassee, FL 32317

*Please reference your claim number on all correspondence.

How do I report a new claim ?

New WIC claims should be reported to the Florida Guaranty Association: you should contact FIGA at: 


Florida Insurance Guaranty Association
P O Box 14249
Tallahassee, Florida 32317
1-800-988-1450 (toll-free)

Fax 1-850-523-1888


www.figafacts.com

 

 

I have a question on an existing claim. Who do I call?

FIGA has been activated to help pay covered outstanding claims for Windhaven Insurance Company policies. Please call FIGA regarding all existing claims at 1-800-988-1450.

I need a Letter of Experience, how do I get one?
You may contact the Department by using the Contact Us form or by calling 1-850-413-3081 (toll free at 1-800-882-3054 for Florida residents).​

I need a copy of the PIP log, where do I get that from?

If the claim is Open, contact FIGA:

1-800-988-1450 (toll-free) Fax 1-850-523-1888 or www.figafacts.com

 

If the claim is Closed, contact the Florida Department of Financial Services. 

You may contact the Department by using the Contact Us form​ o llamando al 1-850-413-3081 (línea gratuita 1-800-882-3054 para los residentes de la Florida)

How do I file a claim against the estate of WIC?

In order for a claim against the estate of Windhaven to be considered timely-filed, completed proof of claim forms must be submitted and postmarked by January 6, 2021.

¿Cómo obtengo un formulario de Prueba de Reclamación?
​On September 30, 2020 the mailing of approximately 55,000 proof of claim forms began via the U.S. Postal Service.   ​

If you haven't received a proof of claim form by November 1, 2020 and you would like one, please contact the Receiver by using the Formulario de Contacto​.  Alternatively, you may contact the Receiver at #850-413-3081 (toll-free to Florida Residents by calling #800-882-3054). 

¿Necesito presentar un formulario de prueba de la demanda al Departamento para que la asociación de garantía (FIGA) haga los pagos de mi demanda pendiente con Windhaven?
​No. The guaranty association (FIGA) has access to the company claim files and will review your claim to determine if it is a covered claim on which payments may be due. If you are not certain that your claim is covered by the guaranty association and/or you wish to make a claim directly against the Windhaven receivership estate, you must submit a Proof of Claim form to the Department.

Hace poco cambié mi nombre o mi dirección de correo postal y necesito actualizar los registros de la compañía para asegurar que reciba la información que me envían por correo. ¿Qué hago?
Es su responsabilidad notificar al Departamento, por escrito, si cambió su nombre o dirección postal. Puede descargar el formulario apropiado y las instrucciones del sitio Web del Departamento, www.myfloridacfo.com/division/receiver/Cuando escriba al Administrador Judicial, asegúrese de mencionar su número de póliza y/o número de demanda para que el Departamento pueda relacionar su pedido con la quiebra correcta.

Información de Contacto de Windhaven Insurance Company:
To Report a New Claim (800) 988-1450
To Discuss an Existing Claim (800) 988-1450

¿A quién debo llamar para preguntas sobre la quiebra que no estén relacionadas con las demandas?
Si tiene preguntas sobre la quiebra que no estén relacionadas con la demanda, contacte al Departamento a través de Consumer.Services@myfloridacfo.com o llame al (850) 413-3081 o a la línea gratuita 1-800-882-3054.

I am an Agent who owes unearned commission. Where should I send the payment?
​Effective October 12, 2021, payments should be sent to the following address: 

For Standard Payments Only:
State of Florida 
Division of Rehabilitation & Liquidation
P.O. Box 946694
Atlanta, GA 30394-6694 

For Express Payments Only:
Lockbox Services - #0865694
State of Florida
Division of Rehabilitation & Liquidation
3585 Atlanta Ave.
Hapeville, GA 30354



How do I contact the Florida Department of Financial Services which is the court-appointed Receiver of WIC?
​You may contact the Department by using the Formulario de Contacto or by calling 1-850-413-3081 (toll free at 1-800-882-3054 for Florida residents) or correspondence should be mailed to:

Florida Department of Financial Services,
Receiver of Windhaven Insurance Company
325 John Knox Road, Atrium Building, Suite 101
Tallahassee, FL 32303

Información de Reclamaciones

When is the deadline for filing a claim in the receivership?
​The deadline for filing claims in the WIC receivership is January 6, 2021. 

¿Cómo se pagan las demandas en una quiebra?
Las demandas en una quiebra se pagan en orden de prioridades conforme a lo estipulado en el Capítulo 631 del Estatuto de la Florida. Los únicos activos disponibles para su distribución son los activos de la compañía.

How do I file a claim against the estate of WIC?

​In order for a claim against the estate of Windhaven to be considered timely-filed, completed proof of claim forms must be submitted and postmarked by January 6, 2021.

When is the Department sending out proof of claim forms?
​On September 30, 2020 the mailing of approximately 55,000 proof of claim forms began via the U.S. Postal Service. 

¿Cómo obtengo un formulario de prueba de reclamación?
On September 30, 2020 the mailing of approximately 55,000 proof of claim forms began via the U.S. Postal Service.   

If you haven't received a proof of claim form by November 1, 2020 and you would like one, please contact the Receiver by using the Formulario de Contacto.  Alternatively, you may contact the Receiver at #850-413-3081 (toll-free to Florida Residents by calling #800-882-3054).​

Can I file a proof of claim form in the WIC estate after the filing deadline? Will it be considered late-filed?

​Yes, you may file a proof of claim. However, any form postmarked after January 6, 2021 will be processed as late-filed.

¿Por qué recibí un formulario de prueba de reclamación?

​If you have received a proof of claim form, you have been identified as a potential claimant in the estate of WIC.  Receiving a proof of claim form does not mean that you do have a claim in the WIC estate, only that you were listed in the company records and could potentially have a claim.  Potential claimants can include loss claimants, policyholders, general creditors, agents, claims vendors etc.

Do I need to submit a proof of claim form to the Department in order to have the guaranty association make payments on my pending WIC claim?

​No. The guaranty association has access to the company claim files and will review your claim to determine if it is a covered claim on which payments may be due. If you are not certain that your claim is covered by the guaranty association and/or you wish to make a claim directly against the WIC receivership estate, you must submit a proof of claim form to the Department.

Do I need to submit a proof of claim form to the Department in order to have my Return Premium claim processed?

​No. Unearned premiums are covered by the Florida Insurance Guaranty Association.  Unearned premium refunds for amounts over $100 have been mailed on all policies impacted by the liquidation.  There is a statutory deductible of $100 applied and any unearned premium under $100 is subject to the deductible.  The Department will not require proof of claim forms from policyholders who have a potential return premium claim in the estate of WIC.  Potential claims include the return premium claims of policyholder claimants who had a policy in force on the date of liquidation and all other return premium claims who the department calculates are due return premium.  Policyholders do not need to do anything to file a timely claim for return premium or to have their claim accepted by the Department.

Do I need to submit a proof of claim form to the Department in order to have my invoices for claim related expenses paid?

​Yes.  If you have unpaid invoices for services related to specific claim files (IME, copy charges, legal defense fees, damage estimation, appraisers, adjusting etc.) your claim is considered a General Creditor, Class 6 claim. A guaranty association does not usually cover these. There may be insufficient assets to pay these types of claims, however, you must file a proof of claim form to have your claims considered. These types of claims are most often considered Master Claims as they involve more than one invoice.

¿Cómo se pagan las demandas en una quiebra?

Las demandas en una quiebra se pagan en orden de prioridades conforme a lo estipulado en el Capítulo 631 del Estatuto de la Florida. Los únicos activos disponibles para su distribución son los activos de la compañía.

How do I report a new property and casualty claim?
​New WIC claims should be reported to the Florida Guaranty Association: you should contact FIGA at: 

Florida Insurance Guaranty Association
P O Box 14249
Tallahassee, Florida 32317

1-800-988-1450 (toll-free)
Fax 1-850-523-1888

www.figafacts.com

FIGA will process claims relating to damages are covered under your automobile policies.  Claims are subject to a $100 statutory deductible.

Estados Financieros

The following documents are provided as Adobe Acrobat PDF files and are best viewed using the free Adobe Acrobat reader software.

FechaTítuloTamaño
12/31/2022Declaración Financiera230K
09/30/2022Declaración Financiera233K
06/30/2022Declaración Financiera234K
03/31/2022Declaración Financiera229K
12/31/2021Declaración Financiera239K
09/30/2021Declaración Financiera255K
06/30/2021Declaración Financiera272K
03/31/2021Declaración Financiera273K
12/31/2020Declaración Financiera 551K
09/30/2020Declaración Financiera676K
06/30/2020Estados Financieros207K