Sello de Jimmy Patronis, CFO

Initial Payment Center to Open in Port Charlotte

For Immediate Release: Tuesday, October 4, 2022
Office of Communications,, 850.413.2842

**Media Advisory**
Initial Payment Center to Open in Port Charlotte

~Allows Policyholders to Meet Directly with Insurers for Initial Payments~

Port Charlotte, Fla. – Following the impacts of Hurricane Ian, the Department of Financial Services (DFS) will deploy an Initial Payment Center, in Port Charlotte, where insurance carriers will be on hand to assist residents with the insurance claims process. The Charlotte County Initial Payment Center will begin operation TODAY, Tuesday, October 4, from 8 a.m. to 6 p.m. daily.

The purpose of the Initial Payment Center is for policyholders to meet directly with their insurance companies to file claims, and for the insurance company to issue checks to Floridians impacted by Hurricane Ian. In the aftermath of Hurricane Ian, insurance carriers will focus on the immediate needs of policy holders by providing resources for specific items including living expenses.

Policyholders should bring as much documentation as they can, including:

  • A driver’s license or other form of identification (Passport/State issued ID)
  • Insurance cards and insurance policy information/documentation
  • Pictures or documentation of the property being claimed as a loss resulting from Hurricane Ian
  • Cualquier información adicional de seguros a la que se pueda acceder fácilmente.

Initial Payment Center Location & time:

Port Charlotte Initial Payment Center 

Port Charlotte Town Center (Parking Lot)

1441 Tamiami Trail

Port Charlotte, FL 33948

Starting today, Tuesday, October 4: 8 a.m. – 6 p.m. EST Daily

PLEASE NOTE: For updates to locations and times, please follow the DFS Twitter account.

For assistance when filing post-storm claims, please call the Insurance Consumer Helpline at 1-877-MY-FL-CFO (693-5236) or by email at For more information on Hurricane Ian insurance assistance please visit


About CFO Jimmy Patronis  
Chief Financial Officer and State Fire Marshal Jimmy Patronis is a statewide elected official and a member of Florida’s Cabinet who oversees the Department of Financial Services. CFO Patronis works each day to fight insurance fraud, support Florida’s firefighters, and ensure the state’s finances are stable to support economic growth in the state. Follow the activities of the Department on Facebook (FLDFS) y Twitter (@FLDFS).