Request Mediation & Neutral Evaluation
Before You Request to Mediate Your Claim Dispute
Incomplete submissions will cause delays. Before you submit your concern, review all four sections below and follow the steps to properly submit your Mediation request.
Upon receipt of an eligible request for mediation, the Department will notify the parties they have 21 (calendar) days to otherwise resolve the dispute before a mediator is assigned.
Once mediator has been assigned, the mediation conference is to occur within 21 days.
When applicable, good cause continuances can be requested by the parties.
You may settle the claim with the insurance company prior to mediation.